History
Secom Systems’ roots go back to 1965 when two brothers-in-law, Joe Hinerfeld and Ed Wolfe, founded SECOM (an abbreviation for Southeastern Communications) as an independent manufacturers’ representative company. In 1991, the company split and Secom Systems was incorporated, maintaining a focus on the two way radio industry. With the passing of Joe Hinerfeld in 2010, his daughter, Alison Winter, and his oldest son, Alex Hinerfeld, took the helm as President and Vice President, respectively.
Both Alison and Alex have worked for Secom Systems since the early 90’s so the transition to these new roles was a smooth one. Secom Systems’ home office staff and it’s sales team has remained largely the same through the years, enabling the company to build strong relationships with manufacturers, dealers and end-users in their respective territories and develop an extensive understanding of the markets, competitive landscape, technologies and manufacturers with which Secom works.
Why We Succeed
Secom Systems does far more than just help our manufacturers and dealers sell products. Secom Systems’ success and reputation has been built on the following:
- An unrivaled ability to develop technical solutions for dealers, end users and manufacturers to address specific needs that arise in the diverse vertical markets we service. The result is Secom Systems has been an active participant in developing new systems and product features for our manufacturers, new market opportunities for our dealers, and effective, innovative solutions for end-users;
- Secom Systems has developed a strong rapport with our dealer network, which in many cases has been built on providing personable and timely service over a span of decades. Our success and well-being is directly dependent on our dealers’ abilities to succeed. From its beginnings fifty years ago, Secom Systems has remained committed to building relationships based on trust, maintaining open channels of communication, incomparable customer service and genuine friendliness;
- As part of Joe Hinerfeld’s legacy, Secom Systems maintains a no nonsense approach to business. We choose to work with manufacturers that we believe are best in their class and dealers that have integrity, a solid reputation in their territories, and know how to close deals. We hold each other accountable to be the best in our respective positions and encourage productive dialogue and constructive criticism to continue to improve our products, service and sales performance. For end-users, the result is top-quality products paired with unparalleled support.
